Our Terms and Conditions constitute a legally binding agreement between the client (hereby referred as "User") and US CBD Boxes (hereby referred as "Company","We","Our", and "Us"). By using our website, you hereby shall be agreeing to be bound by the Terms and Conditions. Please note that all of the Terms and Conditions apply to you, your acquisitions, and all other pertinent activities. Our Site and its services are intended solely for Users whoare 18 or older.

Kindly read our Terms and Conditions thoroughly to have a secure and all-inclusive experience with the Company. The Company holds all the rights to make the necessary changes in Terms and Conditions at all times. Hence, it is advisable for the User to check the section frequently.

Client Satisfaction is our Priority

US CBD Boxes, a Stampa Enterprise Company, is dedicated to providing its customers with outstanding service. In case you are unhappy with the service offered to you, contact us, and brief your order summary. We have a quality control department that will run a double check to see what went wrong, and we will make sure that we fix the inconvenience caused to you.

Submission of your Design File

US CBD Boxes will not be held responsible for the typographical errors due to the User’s submission. The same will be applied to low-resolution images, errors made by the User during the logo or design selection procedure, duplication of orders, incorrect specifications, incorrect dimensions of the boxes, delay due to incomplete file submission, and/or erroneous style submission.

The submission is termed here as the requirements submitted by the User in a file or any other form. The Company mandates only you are responsible for the submitted file. It is advised to proofread the same to avoid any inconvenience.

We seek consent for the print of given images. It is of utmost importance to ensure that the submitted file does not contain any criminal, civil, privacy, intellectual, and publicity copyright activities. The Company will not entertain any sexual or violent designs.

Communication Method

US CBD Boxes is committed to delivering users excellent service. Our customers can communicate with us through,

  • Email
  • Phone
  • Live Chat

From Monday to Friday during 9am to 6pm PST.

You can use the aforementioned ways to apprise us of your queries and concerns regarding packaging. Your matters are dealt with promptly and comprehensively. However, there are a few exemptions for the submission from the User’s end for which the Company will not be liable under any circumstances.

Delivery Information

US CBD Boxes has the best delivery time period in the packaging industry. We talk about 3-4 days to deliver the product to your given address. We have hired third-party services, FedEx and DHL, that promise safe and fast shipment.

Our clients will receive a notification once the order is dispatched from our side. You can easily track your order with the provided tracking number. Use the same to be apprised of your shipping process.

Our company will act as a communication bridge between the client and shipping service providers. Moreover, the delivery charges will be waived off if you purchase at least 250 or more packaging boxes from us.

Delay in Shipment

It is pertinent to state here that US CBD Boxes will not be liable for any damage resulting from the carrier service. Moreover, we are not responsible for any delay in performance caused directly or indirectly by acts of God;

  • Flood
  • Earthquake
  • War
  • Storm, and others.

Furthermore, we will not be responsible for the errors pertaining to the wrong address provided. We cannot be held responsible for undeliverable orders, damage, and problems caused by third-party. We do not cover the shipment claims under our satisfaction guarantee policy.

Nonetheless, US CBD Boxes will reprint the order lost or damaged by the shipping freight company under certain conditions.

We are authorized to ask for the return of the original order before refunding or reprinting.You can contact us to request for expedited shipping delivery. You will be informed of all the necessary details about rush shipments. Please note that the turnaround time will be included in the shipping transit time to estimate delivery time.

Payment Method

The prices are mentioned in USD, and the Other Party will agree to all the taxes, charges, and all other expenses related to the packaging upon availing our services.

For user convenience, we charge the processing fee from your given credit card. It is important to know the Company begins order processing after the payment is made in whole.You can use PayPal, credit card services, wire transfer and cheque to order the packaging boxes.

Color Precision & Design

The Company is dedicated to matching the color shared during file submission; however, the same cannot be guaranteed owing to several reasons, such as ink specifications and printing restrictions.

We want to inform our customers that the color matching is around 85%, and your order will be reprinted if it goes below the guaranteed line. You need to submit a hardcopy as a piece of proof to claim the same.

Production Point

The turnaround time will begin upon order receiving, uploading of files and will be subjected to the user approval. It will be altered upon any detection of an issue within the files and will be put on hold until the submission of the correct file.

Please note that the Company approves the orders by 4pm PST, and the turnaround time will be calculated from the very business day. We are not operational on holidays and weekends. It will not be included in the production time. Moreover, the mode of delivery can also affect the turnaround time.

Refund Policy

Regarding the refund policy, an individual will be deemed eligible for the return of the product within 30 days of purchase. The purchased product must be in the original condition without damage in any way. Our company will address matters pertaining to errors in the printing quality of your order. We will refund or replace the same, as per your preference.

Moreover, in case you receive incorrect order or lower quantity, we ensure to ship you the remaining boxes and add-ons (labels, stickers, etc.) in a timely manner.

We will check the product upon receiving it, and the refund process will start after our professionals give a green signal. Please note that the money will be refunded in the same method you used to make the purchase. It may take 5-10 business days for the refund to show up in your account for credit card payments.

Any person who has damaged the product or requested refund after 30 days will not be eligible for the same. You can contact us if you need any help or clarification regarding the Refund Policy.

E-mail Services

Our team at US CBD Boxes ensures not to spam the users with unnecessary or worthless marketing or promotional correspondences. We send emails that are useful in terms of discounts, special offers, and newsletters for the customers. Nevertheless, any user can unsubscribe the same at any time to stop receiving emails in the future Support@uscbdboxes.com.


The Company will not process refunds following the initiation of work on the order. Your product images can be used by the Company for marketing purposes.

Our Terms and Conditions contain the complete agreement (collectively, the “Agreement”) between the User and all other parties associated with the subject matter hereof and displaces any prior understandings or agreements – whether verbal or written – with respect to the subject matter. It is pertinent to note that the same will not be altered or modified except in writing or by making changes available on the Site. The implementation of the mentioned conditions will lose effect due to illegal, null, inapplicable, invalid implementation.